Case file
Credit cards
Complaint 31696000 Capital One
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't use card to make purchases
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 2, 2026Complaint received
- Nov 2, 2026Sent to Capital One
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | IA | Explained | Yes |
| Nov 1, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | TX | In progress | Yes |
| Oct 31, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | IL | Fixed | Yes |
| Oct 31, 2026 | Credit cards | Trouble using your cardAccount sold or transferred to another company | NE | In progress | Yes |
| Oct 31, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | MI | In progress | Yes |
| Oct 30, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | CA | Explained | Yes |
| Oct 30, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | MA | In progress | Yes |
| Oct 30, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | PA | In progress | Yes |
| Oct 30, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | MN | Fixed | Yes |
| Oct 29, 2026 | Credit cards | Trouble using your cardAccount sold or transferred to another company | NJ | Explained | Yes |
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