Case file
Student loans
Complaint 3157558 Citibank
Money back- Product
- Student loan · Private student loan
- Detail
- Received bad information about your loan
- From
- -
- Filed by
- Web · Servicemember
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 20, 2019Complaint received
- Feb 20, 2019Sent to Citibank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Citibank complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| May 22, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | WA | Explained | Yes |
| Apr 1, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | Yes |
| Mar 17, 2026 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | CA | Explained | Yes |
| Oct 20, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | PA | Explained | Yes |
| Apr 29, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | PR | Explained | Yes |
| Dec 20, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | OK | Explained | Yes |
| Nov 16, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | GA | Explained | Yes |
| Jun 14, 2023 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | NJ | Explained | Yes |
| May 3, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | OR | Explained | Yes |
| May 3, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | OR | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.