Case file
Credit cards
Complaint 31610991 U.S. Bank
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Nov 1, 2026Complaint received
- Nov 1, 2026Sent to U.S. Bank
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More U.S. Bank complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 7, 2026 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | ID | Explained | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | IN | Explained | Yes |
| Oct 29, 2026 | Credit cards | Closing your accountCan't close your account | OH | Money back | Yes |
| Oct 27, 2026 | Credit cards | Closing your accountCompany closed your account | OH | Explained | Yes |
| Oct 23, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Fixed | Yes |
| Oct 22, 2026 | Credit cards | Closing your accountCompany closed your account | NC | Explained | Yes |
| Oct 22, 2026 | Credit cards | Closing your accountCompany closed your account | IL | Explained | Yes |
| Oct 22, 2026 | Credit cards | Closing your accountCompany closed your account | MD | Fixed | Yes |
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