Case file
Bank accounts
Complaint 31617285 SoFi
Explained- Product
- Checking or savings account · Checking account
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 1, 2026Complaint received
- Nov 1, 2026Sent to SoFi
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SoFi complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Nov 4, 2026 | Bank accounts | Closing an accountFunds not received from closed account | PA | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Closing an accountFunds not received from closed account | TX | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Closing an accountCompany closed your account | IL | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Oct 26, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| Oct 24, 2026 | Bank accounts | Closing an accountFunds not received from closed account | MI | Explained | Yes |
| Oct 21, 2026 | Bank accounts | Closing an accountCompany closed your account | OH | Explained | Yes |
| Oct 18, 2026 | Bank accounts | Closing an accountCompany closed your account | VA | Explained | Yes |
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