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Mortgages

Complaint 31628307 Planet Home Lending

In progress
Product
Mortgage · VA mortgage
Detail
Difficulty submitting a dispute or getting information about a dispute over the phone
From
Texas 76548
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Nov 2, 2026Complaint received
  2. Nov 2, 2026Sent to Planet Home Lending
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Planet Home Lending complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Oct 10, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportSCIn progressYes
Oct 7, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeLAExplainedYes
Sep 20, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Aug 27, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportUTExplainedYes
Aug 26, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTNExplainedYes
Aug 22, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneTNExplainedYes
Aug 18, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeGAExplainedYes
Aug 13, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportSCExplainedYes
Jul 21, 2026MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeGAExplainedYes
Jul 14, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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