Case file
Bank accounts
Complaint 31690737 New York Community Bank
Money back- Product
- Checking or savings account · Checking account
- Detail
- Fees charged for closing account
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 2, 2026Complaint received
- Nov 2, 2026Sent to New York Community Bank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More New York Community Bank complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 31, 2026 | Bank accounts | Closing an accountCan't close your account | CA | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Closing an accountCan't close your account | PA | Explained | Yes |
| Oct 15, 2026 | Bank accounts | Closing an accountCan't close your account | CA | Explained | Yes |
| Oct 12, 2026 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Oct 9, 2026 | Bank accounts | Closing an accountCan't close your account | CA | Explained | Yes |
| Oct 8, 2026 | Bank accounts | Closing an accountCan't close your account | KY | Explained | Yes |
| Oct 1, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Money back | Yes |
| Sep 29, 2026 | Bank accounts | Closing an accountCan't close your account | MA | Explained | Yes |
| Sep 28, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Fixed | Yes |
| Sep 27, 2026 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
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