Case file
Credit cards
Complaint 31691960 Synchrony
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Other problem
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 2, 2026Complaint received
- Nov 2, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | NY | In progress | Yes |
| Nov 4, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | IL | In progress | Yes |
| Nov 4, 2026 | Credit cards | Other features, terms, or problemsOther problem | GA | In progress | Yes |
| Nov 4, 2026 | Credit cards | Other features, terms, or problemsOther problem | NJ | In progress | Yes |
| Nov 4, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | CT | In progress | Yes |
| Nov 4, 2026 | Credit cards | Other features, terms, or problemsAdd-on products and services | FL | In progress | Yes |
| Nov 3, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | WA | In progress | Yes |
| Nov 3, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | NY | In progress | Yes |
| Nov 2, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | CA | In progress | Yes |
| Nov 1, 2026 | Credit cards | Other features, terms, or problemsOther problem | FL | In progress | Yes |
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