Case file
Mortgages
Complaint 31799283 Freedom Mortgage
Explained- Product
- Mortgage · FHA mortgage
- Detail
- Confusing or misleading advertising or marketing
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 3, 2026Complaint received
- Nov 3, 2026Sent to Freedom Mortgage
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Freedom Mortgage complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | VA | Explained | Yes |
| Oct 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | FL | Explained | Yes |
| Oct 28, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | MN | Explained | Yes |
| Oct 27, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | MD | Explained | Yes |
| Oct 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | AZ | Explained | Yes |
| Oct 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | IL | Explained | Yes |
| Oct 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | FL | Explained | Yes |
| Oct 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | FL | Explained | Yes |
| Oct 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | FL | Explained | Yes |
| Oct 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | OR | Explained | Yes |
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