Case file
Credit reporting
Complaint 31933485 Truist
Fixed- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Investigation took more than 30 days
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 5, 2026Complaint received
- Nov 5, 2026Sent to Truist
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Truist complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Credit cards | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | TN | Explained | Yes |
| Nov 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AR | Explained | Yes |
| Oct 30, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | In progress | Yes |
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | In progress | Yes |
| Oct 29, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Oct 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Oct 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | In progress | Yes |
| Oct 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | In progress | Yes |
| Oct 25, 2026 | Bank accounts | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | VA | In progress | Yes |
| Oct 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
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