Case file
Bank accounts
Complaint 3198489 Sterling Bancorp
Explained- Product
- Checking or savings account · Checking account
- Detail
- Problem accessing account
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 1, 2019Complaint received
- Apr 4, 2019Sent to Sterling Bancorp (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sterling Bancorp complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| May 11, 2023 | Bank accounts | Managing an accountProblem making or receiving payments | IL | No timely reply | No |
| Jan 4, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | NY | Explained | Yes |
| Dec 28, 2021 | Bank accounts | Managing an accountBanking errors | NY | Explained | Yes |
| Dec 10, 2021 | Bank accounts | Managing an accountProblem accessing account | NY | Explained | Yes |
| Oct 15, 2021 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | NY | Explained | Yes |
| Aug 7, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Explained | Yes |
| Aug 5, 2021 | Bank accounts | Managing an accountBanking errors | IL | Explained | Yes |
| Jul 6, 2021 | Bank accounts | Managing an accountCashing a check | NY | Explained | Yes |
| Jul 6, 2021 | Bank accounts | Managing an accountCashing a check | NY | Explained | Yes |
| May 18, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Explained | Yes |
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