Case file
Auto loans & leases
Complaint 3221014 SunTrust
Money back- Product
- Vehicle loan or lease · Loan
- Detail
- Problem with additional products or services purchased with the loan
- Filed by
- Web · Servicemember
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 24, 2019Complaint received
- Apr 24, 2019Sent to SunTrust
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More SunTrust complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 6, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | MD | Explained | Yes |
| Nov 7, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | PA | Explained | Yes |
| Nov 5, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | NC | Explained | Yes |
| Sep 6, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | NC | Fixed | Yes |
| May 15, 2019 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | TX | Money back | Yes |
| Apr 22, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | FL | Explained | Yes |
| Mar 19, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | MS | Fixed | Yes |
| Mar 13, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | FL | Explained | Yes |
| Mar 6, 2019 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | FL | Explained | Yes |
| Feb 15, 2019 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | - | Explained | Yes |
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