Case file
Credit cards
Complaint 32221521 Santander Holdings USA
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Nov 8, 2026Complaint received
- Nov 8, 2026Sent to Santander Holdings USA
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Santander Holdings USA complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | VA | Explained | Yes |
| Nov 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | LA | Fixed | Yes |
| Nov 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MA | Explained | Yes |
| Oct 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | FL | Fixed | Yes |
| Oct 30, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PA | Fixed | Yes |
| Oct 27, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AZ | Explained | Yes |
| Oct 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | TX | Fixed | Yes |
| Oct 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | SC | Fixed | Yes |
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