Case file
Bank accounts
Complaint 3225948 Popular Bank
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Unable to open an account
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 14, 2019Complaint received
- May 9, 2019Sent to Popular Bank (84 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Popular Bank complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 19, 2021 | Bank accounts | Opening an accountConfusing or missing disclosures | NY | Explained | Yes |
| Sep 24, 2021 | Bank accounts | Opening an accountConfusing or missing disclosures | NY | Explained | Yes |
| Nov 14, 2020 | Bank accounts | Opening an accountUnable to open an account | NY | Explained | Yes |
| Oct 5, 2020 | Bank accounts | Opening an accountDidn't receive terms that were advertised | - | Explained | Yes |
| Mar 23, 2020 | Bank accounts | Opening an accountUnable to open an account | NY | Explained | Yes |
| Jun 8, 2018 | Bank accounts | Opening an accountConfusing or missing disclosures | NY | Explained | Yes |
| Jun 4, 2018 | Bank accounts | Opening an accountConfusing or missing disclosures | MN | Explained | Yes |
| May 30, 2018 | Bank accounts | Opening an accountConfusing or missing disclosures | - | Explained | Yes |
| May 23, 2018 | Bank accounts | Opening an accountDidn't receive terms that were advertised | NY | Explained | Yes |
| May 1, 2018 | Bank accounts | Opening an accountAccount opened as a result of fraud | TX | Explained | Yes |
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