Case file
Bank accounts
Complaint 4823084 Popular Bank
Explained- Product
- Checking or savings account · Checking account
- Detail
- Confusing or missing disclosures
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 19, 2021Complaint received
- Oct 19, 2021Sent to Popular Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Popular Bank complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 24, 2021 | Bank accounts | Opening an accountConfusing or missing disclosures | NY | Explained | Yes |
| Nov 14, 2020 | Bank accounts | Opening an accountUnable to open an account | NY | Explained | Yes |
| Oct 5, 2020 | Bank accounts | Opening an accountDidn't receive terms that were advertised | - | Explained | Yes |
| Mar 23, 2020 | Bank accounts | Opening an accountUnable to open an account | NY | Explained | Yes |
| Feb 14, 2019 | Bank accounts | Opening an accountUnable to open an account | NJ | Explained | Yes |
| Jun 8, 2018 | Bank accounts | Opening an accountConfusing or missing disclosures | NY | Explained | Yes |
| Jun 4, 2018 | Bank accounts | Opening an accountConfusing or missing disclosures | MN | Explained | Yes |
| May 30, 2018 | Bank accounts | Opening an accountConfusing or missing disclosures | - | Explained | Yes |
| May 23, 2018 | Bank accounts | Opening an accountDidn't receive terms that were advertised | NY | Explained | Yes |
| May 1, 2018 | Bank accounts | Opening an accountAccount opened as a result of fraud | TX | Explained | Yes |
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