Case file
Auto loans & leases
Complaint 3237894 SunTrust
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Investigation took more than 30 days
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 10, 2019Complaint received
- May 17, 2019Sent to SunTrust (7 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 13, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | PA | Fixed | Yes |
| Dec 17, 2019 | Payday & personal loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Dec 6, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | FL | Explained | Yes |
| Nov 6, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | OH | Explained | Yes |
| Oct 31, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | MI | Explained | Yes |
| Oct 30, 2019 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | FL | Fixed | Yes |
| Oct 26, 2019 | Credit cards | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | DC | Explained | Yes |
| Oct 16, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Oct 12, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
| Oct 4, 2019 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | CA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.