Case file
Student loans
Complaint 3257003 Performant Financial
Fixed- Product
- Student loan · Federal student loan servicing
- Detail
- Keep getting calls about your loan
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 29, 2019Complaint received
- May 29, 2019Sent to Performant Financial
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Performant Financial complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 14, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Money back | Yes |
| Jan 23, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MI | Explained | Yes |
| Dec 23, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TN | Explained | Yes |
| Sep 11, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | NC | Explained | Yes |
| Jun 18, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | PR | Fixed | Yes |
| Jun 4, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | CO | Explained | Yes |
| May 11, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | NC | Explained | Yes |
| Apr 20, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | OK | Fixed | Yes |
| Mar 1, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PA | Explained | Yes |
| Feb 19, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CO | Explained | Yes |
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