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Case file

Student loans

Complaint 3279367 Performant Financial

Fixed
Product
Student loan · Private student loan
Detail
Received bad information about your loan
From
Puerto Rico 006XX
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Jun 18, 2019Complaint received
  2. Jun 20, 2019Sent to Performant Financial (2 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Performant Financial complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 14, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledCAMoney backYes
Jan 23, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Dec 23, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledTNExplainedYes
Sep 11, 2019Student loansDealing with your lender or servicerProblem with customer serviceNCExplainedYes
Jun 4, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCOExplainedYes
May 29, 2019Student loansDealing with your lender or servicerKeep getting calls about your loanFLFixedYes
May 11, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNCExplainedYes
Apr 20, 2019Student loansDealing with your lender or servicerReceived bad information about your loanOKFixedYes
Mar 1, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Feb 19, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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