Case file
Credit reporting
Complaint 3347877 SunTrust
Explained- Product
- Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 20, 2019Complaint received
- Aug 21, 2019Sent to SunTrust (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 13, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | PA | Fixed | Yes |
| Dec 17, 2019 | Payday & personal loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Dec 6, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | FL | Explained | Yes |
| Nov 6, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | OH | Explained | Yes |
| Oct 31, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | MI | Explained | Yes |
| Oct 30, 2019 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | FL | Fixed | Yes |
| Oct 26, 2019 | Credit cards | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | DC | Explained | Yes |
| Oct 16, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Oct 12, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
| Oct 4, 2019 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | CA | Explained | Yes |
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