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Mortgages

Complaint 3350274 Popular Bank

Explained
Product
Mortgage · VA mortgage
From
Virginia 238XX
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 22, 2019Complaint received
  2. Aug 26, 2019Sent to Popular Bank (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Popular Bank complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Aug 16, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Nov 5, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Sep 28, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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