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Payday & personal loans

Complaint 3352172 Navient

Explained
Company
Navient
Product
Payday loan, title loan, or personal loan · Personal line of credit
From
Idaho 83201
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 23, 2019Complaint received
  2. Aug 26, 2019Sent to Navient (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Navient complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Feb 17, 2021Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Jul 20, 2020Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
May 27, 2020Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
Nov 27, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
Nov 15, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
Nov 12, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
Sep 12, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueNVExplainedYes
May 17, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLExplainedYes
Apr 29, 2019Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
Apr 26, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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