Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 3670633 Navient

Explained
Company
Navient
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
You never received your bill or did not know a payment was due
From
Georgia XXXXX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 27, 2020Complaint received
  2. Jun 2, 2020Sent to Navient (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Navient?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Navient's record

More Navient complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Feb 17, 2021Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Jul 20, 2020Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
Nov 27, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
Nov 15, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
Nov 12, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
Sep 12, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueNVExplainedYes
Aug 23, 2019Payday & personal loansProblem when making paymentsIDExplainedYes
May 17, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLExplainedYes
Apr 29, 2019Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
Apr 26, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience