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Credit cards

Complaint 4146546 Navient

Explained
Company
Navient
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem during payment process
From
California 92553
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 17, 2021Complaint received
  2. Mar 5, 2021Sent to Navient (16 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Navient complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Jul 20, 2020Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
May 27, 2020Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
Nov 27, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
Nov 15, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
Nov 12, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
Sep 12, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueNVExplainedYes
Aug 23, 2019Payday & personal loansProblem when making paymentsIDExplainedYes
May 17, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLExplainedYes
Apr 29, 2019Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
Apr 26, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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