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Case file

Auto loans & leases

Complaint 3364571 KeyBank

Explained
Company
KeyBank
Product
Vehicle loan or lease · Loan
Detail
Problem with paying off the loan
From
Delaware 19971
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 5, 2019Complaint received
  2. Sep 5, 2019Sent to KeyBank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Jul 21, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offAZMoney backYes
May 16, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offOHExplainedYes
Jan 3, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offOHFixedYes
Jan 30, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offWAFixedYes
Jul 31, 2023Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleNYMoney backYes
Jul 25, 2023Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanMAMoney backYes
Apr 6, 2022Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanPAExplainedYes
Apr 1, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offOHExplainedYes
Mar 1, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offOHExplainedYes
Feb 8, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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