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Case file

Student loans

Complaint 3367265 New York State Higher Education Services

Explained
Product
Student loan · Private student loan
Detail
Old information reappears or never goes away
From
New York 11236
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 8, 2019Complaint received
  2. Sep 8, 2019Sent to New York State Higher Education Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More New York State Higher Education Services complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Sep 25, 2023Credit reportingIncorrect information on your reportAccount status incorrectAKFixedYes
Aug 13, 2023Student loansIncorrect information on your reportPersonal information incorrectNYExplainedYes
May 26, 2022Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Oct 30, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseSCExplainedYes
May 7, 2021Credit reportingIncorrect information on your reportPersonal information incorrectVAExplainedYes
May 4, 2021Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Apr 1, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Jan 8, 2020Credit reportingIncorrect information on your reportOld information reappears or never goes awayNCExplainedYes
Oct 1, 2019Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Jul 9, 2019Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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