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Debt relief & credit repair

Complaint 3373768 Ally Financial

Explained
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit repair services
From
Michigan 48239
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 13, 2019Complaint received
  2. Sep 16, 2019Sent to Ally Financial (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about confusing or misleading advertising or marketing

ReceivedAboutIssueStateAnswerOn time
Aug 27, 2025Money transfers & appsConfusing or misleading advertising or marketingTXExplainedYes
Mar 3, 2025Debt relief & credit repairConfusing or misleading advertising or marketingFLExplainedYes
Dec 15, 2024Money transfers & appsConfusing or misleading advertising or marketingTXExplainedYes
Jan 11, 2023Money transfers & appsConfusing or misleading advertising or marketingINExplainedYes
Apr 23, 2019Debt relief & credit repairConfusing or misleading advertising or marketingCAExplainedYes
Apr 14, 2019Money transfers & appsConfusing or misleading advertising or marketingCAFixedYes
Sep 8, 2018Debt relief & credit repairConfusing or misleading advertising or marketingVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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