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Case file

Prepaid & gift cards

Complaint 3390440 Transcard

Money back
Company
Transcard
Product
Credit card or prepaid card · Payroll card
From
North Carolina 27317
Filed by
Phone · Servicemember · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 30, 2019Complaint received
  2. Sep 30, 2019Sent to Transcard
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Transcard complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Feb 8, 2024Prepaid & gift cardsUnexpected or other feesVAExplainedYes
Oct 11, 2023Prepaid & gift cardsUnexpected or other feesVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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