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Case file

Prepaid & gift cards

Complaint 8299526 Transcard

Explained
Company
Transcard
Product
Prepaid card · Gift card
From
Virginia 22033
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 8, 2024Complaint received
  2. Feb 13, 2024Sent to Transcard (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Transcard complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 11, 2023Prepaid & gift cardsUnexpected or other feesVAExplainedYes
Sep 30, 2019Prepaid & gift cardsUnexpected or other feesNCMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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