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Case file

Mortgages

Complaint 3398160 EarnUp

Explained
Company
EarnUp
Product
Mortgage · VA mortgage
From
Virginia 22304
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 7, 2019Complaint received
  2. Dec 12, 2019Sent to EarnUp (66 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Jan 17, 2020MortgagesTrouble during payment processOHExplainedYes
Dec 26, 2019MortgagesTrouble during payment processCAMoney backYes
Dec 4, 2019MortgagesTrouble during payment processNVExplainedYes
Nov 22, 2019MortgagesTrouble during payment processPAMoney backYes
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