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Complaint log

EarnUp complaint log

The newest complaints about EarnUp, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 22, 2024Money transfers & appsMoney was not available when promisedMOExplainedNo
May 5, 2023Money transfers & appsOther service problemVAExplainedYes
Mar 2, 2023Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedNo
Mar 28, 2022Money transfers & appsConfusing or misleading advertising or marketingAZExplainedYes
Aug 14, 2021Money transfers & appsOther transaction problemVAExplainedYes
May 1, 2021MortgagesTrouble during payment processDCExplainedYes
Mar 26, 2021MortgagesTrouble during payment processKYExplainedYes
Nov 13, 2020MortgagesTrouble during payment processMIExplainedNo
Aug 13, 2020MortgagesTrouble during payment processCAExplainedYes
Jan 30, 2020MortgagesTrouble during payment processCAExplainedYes
Jan 22, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneIAExplainedYes
Jan 17, 2020MortgagesTrouble during payment processOHExplainedYes
Dec 26, 2019MortgagesTrouble during payment processCAMoney backYes
Dec 4, 2019MortgagesTrouble during payment processNVExplainedYes
Nov 22, 2019MortgagesTrouble during payment processPAMoney backYes
Oct 22, 2019MortgagesTrouble during payment processMDMoney backYes
Oct 7, 2019MortgagesTrouble during payment processVAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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