Case file
Mortgages
Complaint 4342515 EarnUp
Explained- Product
- Mortgage · Conventional home mortgage
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- May 1, 2021Complaint received
- May 14, 2021Sent to EarnUp (13 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More EarnUp complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 26, 2021 | Mortgages | Trouble during payment process | KY | Explained | Yes |
| Nov 13, 2020 | Mortgages | Trouble during payment process | MI | Explained | No |
| Aug 13, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jan 30, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jan 17, 2020 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Dec 26, 2019 | Mortgages | Trouble during payment process | CA | Money back | Yes |
| Dec 4, 2019 | Mortgages | Trouble during payment process | NV | Explained | Yes |
| Nov 22, 2019 | Mortgages | Trouble during payment process | PA | Money back | Yes |
| Oct 22, 2019 | Mortgages | Trouble during payment process | MD | Money back | Yes |
| Oct 7, 2019 | Mortgages | Trouble during payment process | VA | Explained | Yes |
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