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Bank accounts

Complaint 3410609 Independent Bank Group

Explained
Product
Checking or savings account · Checking account
Detail
Company closed your account
From
Texas 78653
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 18, 2019Complaint received
  2. Oct 23, 2019Sent to Independent Bank Group (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Independent Bank Group complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Aug 20, 2024Bank accountsClosing an accountCompany closed your accountTXExplainedYes
Aug 12, 2021Bank accountsClosing an accountCompany closed your accountCOExplainedYes
Feb 5, 2020Bank accountsClosing an accountCompany closed your accountTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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