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Bank accounts

Complaint 4626013 Independent Bank Group

Explained
Product
Checking or savings account · Savings account
Detail
Company closed your account
From
Colorado 80513
Filed by
Phone · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 12, 2021Complaint received
  2. Aug 12, 2021Sent to Independent Bank Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Independent Bank Group complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Aug 20, 2024Bank accountsClosing an accountCompany closed your accountTXExplainedYes
Feb 5, 2020Bank accountsClosing an accountCompany closed your accountTXExplainedYes
Oct 18, 2019Bank accountsClosing an accountCompany closed your accountTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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