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Bank accounts

Complaint 9860781 Independent Bank Group

Explained
Product
Checking or savings account · Checking account
Detail
Company closed your account
From
Texas 76040
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 20, 2024Complaint received
  2. Aug 20, 2024Sent to Independent Bank Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Independent Bank Group complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Aug 12, 2021Bank accountsClosing an accountCompany closed your accountCOExplainedYes
Feb 5, 2020Bank accountsClosing an accountCompany closed your accountTXExplainedYes
Oct 18, 2019Bank accountsClosing an accountCompany closed your accountTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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