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Money transfers & apps

Complaint 3468963 Xoom

Money back
Company
Xoom
Product
Money transfer, virtual currency, or money service · International money transfer
From
-
Filed by
Phone
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Dec 16, 2019Complaint received
  2. Dec 17, 2019Sent to Xoom (1 day later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Xoom complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Jul 30, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Apr 22, 2026Money transfers & appsMoney was not available when promisedMAExplainedYes
Mar 11, 2026Money transfers & appsMoney was not available when promisedNJExplainedYes
Jan 3, 2026Money transfers & appsMoney was not available when promisedNCExplainedYes
Aug 21, 2025Money transfers & appsMoney was not available when promisedFLExplainedYes
Aug 16, 2024Money transfers & appsMoney was not available when promisedCTExplainedYes
Oct 6, 2023CryptoMoney was not available when promisedNJExplainedYes
Aug 20, 2023Money transfers & appsMoney was not available when promisedTXExplainedYes
May 5, 2023Money transfers & appsMoney was not available when promised-ExplainedYes
Feb 3, 2023Money transfers & appsMoney was not available when promisedMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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