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Credit cards

Complaint 3480879 GreenSky

Explained
Company
GreenSky
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Confusing or misleading advertising about the credit card
From
Tennessee 37857
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Dec 30, 2019Complaint received
  2. Jan 24, 2020Sent to GreenSky (25 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More GreenSky complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Aug 13, 2021Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAExplainedYes
Jul 7, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Feb 10, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Jan 27, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMIExplainedYes
Nov 22, 2020Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsOHExplainedYes
Jul 6, 2019Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLExplainedYes
Dec 7, 2018Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardWAExplainedYes
Oct 10, 2018Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAExplainedYes

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