Case file
Credit cards
Complaint 3480879 GreenSky
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Confusing or misleading advertising about the credit card
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Dec 30, 2019Complaint received
- Jan 24, 2020Sent to GreenSky (25 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More GreenSky complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 13, 2021 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | Explained | Yes |
| Jul 7, 2021 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | Explained | Yes |
| Feb 10, 2021 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | Explained | Yes |
| Jan 27, 2021 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MI | Explained | Yes |
| Nov 22, 2020 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | OH | Explained | Yes |
| Jul 6, 2019 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | FL | Explained | Yes |
| Dec 7, 2018 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | WA | Explained | Yes |
| Oct 10, 2018 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | Explained | Yes |
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