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Complaint log

GreenSky complaint log

The newest complaints about GreenSky, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 21, 2023Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Jan 17, 2023Payday & personal loansProblem when making paymentsMNExplainedYes
Jan 15, 2023Payday & personal loansProblem with the payoff process at the end of the loanNVExplainedYes
Dec 17, 2022Payday & personal loansProblem with the payoff process at the end of the loanMAExplainedYes
Dec 6, 2022Payday & personal loansProblem with additional add-on products or servicesNYMoney backYes
Dec 2, 2022Payday & personal loansGetting the loanTXExplainedYes
Dec 2, 2022Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Nov 29, 2022Payday & personal loansCharged fees or interest you didn't expectMIExplainedYes
Nov 23, 2022Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Nov 20, 2022Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Nov 18, 2022Payday & personal loansProblem when making paymentsTNExplainedYes
Nov 17, 2022Credit cardsTrouble using your cardCan't use card to make purchasesCAExplainedYes
Nov 16, 2022Credit reportingIncorrect information on your reportAccount information incorrectWIExplainedYes
Nov 15, 2022Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Nov 10, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Oct 28, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursARExplainedYes
Oct 24, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Oct 24, 2022Debt collectionCommunication tacticsFrequent or repeated callsGAExplainedYes
Oct 17, 2022Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Oct 13, 2022Payday & personal loansGetting the loanVAExplainedYes
Oct 12, 2022Payday & personal loansGetting a line of creditFLExplainedYes
Oct 9, 2022Payday & personal loansProblem when making paymentsSCExplainedYes
Oct 8, 2022Payday & personal loansProblem when making paymentsFLExplainedYes
Oct 7, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHExplainedYes
Oct 4, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 3, 2022Payday & personal loansGetting the loanTXExplainedYes
Sep 30, 2022Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Sep 27, 2022Payday & personal loansProblem with the payoff process at the end of the loanNCExplainedYes
Sep 23, 2022Payday & personal loansGetting the loanTXExplainedNo
Sep 16, 2022Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Sep 13, 2022Payday & personal loansGetting a line of creditFLExplainedYes
Sep 12, 2022Credit reportingIncorrect information on your reportAccount status incorrectPAExplainedYes
Sep 1, 2022Credit reportingImproper use of your reportReporting company used your report improperlyINExplainedYes
Aug 29, 2022Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Aug 20, 2022Credit reportingIncorrect information on your reportAccount status incorrectNJExplainedNo
Aug 11, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Aug 10, 2022Payday & personal loansCredit limit changedMNExplainedYes
Aug 6, 2022Payday & personal loansProblem with additional add-on products or servicesSCExplainedNo
Jul 31, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedNo
Jul 29, 2022Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Jul 16, 2022Payday & personal loansIncorrect information on your reportAccount information incorrectPAExplainedNo
Jul 14, 2022Payday & personal loansProblem with the payoff process at the end of the loanNCExplainedYes
Jul 13, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseSCExplainedYes
Jul 8, 2022Payday & personal loansProblem with additional add-on products or servicesIDExplainedYes
Jul 1, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Jun 30, 2022Credit reportingIncorrect information on your reportOld information reappears or never goes awayMOExplainedYes
Jun 29, 2022Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jun 27, 2022Payday & personal loansProblem when making paymentsMAExplainedYes
Jun 22, 2022Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Jun 20, 2022Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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