Lender · complaint record
GreenSky complaints
Filed under GreenSky, LLC
Consumers have filed 698 complaints about GreenSky since 2013, none in the last 12 months. It answered 89.4% on time and closed 17% with relief for the customer. The most common problem is charged fees or interest you didn't expect.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 698
- Last 12 months
- 0
- Answered on time
- 89.4%
- Closed with relief
- 17%
- Last 30 days
- 0
- Rank
- -
Since August 2013
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Jan 21, 2023
GreenSky complaints by month
The busiest month was February 2019 (18 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How GreenSky answered all time
- Closed with monetary relief7410.6%
- Closed with non-monetary relief456.4%
- Closed with explanation57983%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What GreenSky complaints are about
Top GreenSky problems
Where GreenSky complaints come from
Most complaints: California (119), Florida (80), Texas (62), New York (41), Georgia (40).
GreenSky compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | GreenSkyPayday & personal loans | - | 0 | - |
Compare side by side: GreenSky vs SoLo Funds · GreenSky vs AAA Auto Title Loans · GreenSky vs Powerpay · GreenSky vs AmeriCash
What people say about GreenSky
All experiencesNo experiences with GreenSky yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest GreenSky complaints
Full logQuestions about GreenSky
How many complaints does GreenSky have?
GreenSky has 698 complaints on record since August 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does GreenSky respond to complaints?
Yes. GreenSky answered 89.4% of its complaints on time (within 15 days) and closed 17% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with GreenSky?
The most common problems are charged fees or interest you didn't expect (82), incorrect information on your report (81), problem when making payments (64).
Is GreenSky legit?
GreenSky is a real company with a public complaint record: consumers have complained about it 698 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is GreenSky legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against GreenSky?
Complain to GreenSky in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most GreenSky complaints come from?
Most come from California (119), Florida (80), Texas (62). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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