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Case file

Credit cards

Complaint 4131285 GreenSky

Explained
Company
GreenSky
Product
Credit card or prepaid card · Store credit card
Detail
Didn't receive advertised or promotional terms
From
California 95023
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 10, 2021Complaint received
  2. Mar 2, 2021Sent to GreenSky (20 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More GreenSky complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Aug 13, 2021Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAExplainedYes
Jul 7, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Jan 27, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMIExplainedYes
Nov 22, 2020Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsOHExplainedYes
Dec 30, 2019Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTNExplainedYes
Jul 6, 2019Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLExplainedYes
Dec 7, 2018Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardWAExplainedYes
Oct 10, 2018Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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