Case file
Bank accounts
Complaint 3481831 SunTrust
Explained- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 31, 2019Complaint received
- Dec 31, 2019Sent to SunTrust
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 10, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Explained | Yes |
| Jan 24, 2020 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | FL | Explained | Yes |
| Jan 22, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | VA | Explained | Yes |
| Jan 16, 2020 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | - | Fixed | Yes |
| Jan 15, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Dec 29, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MD | Explained | Yes |
| Dec 23, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | - | Explained | Yes |
| Dec 20, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Dec 17, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MD | Explained | Yes |
| Dec 4, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | VA | Explained | Yes |
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