Case file
Bank accounts
Complaint 3484729 SunTrust
Explained- Product
- Checking or savings account · Checking account
- Detail
- Funds not handled or disbursed as instructed
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 3, 2020Complaint received
- Jan 3, 2020Sent to SunTrust
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 19, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Feb 18, 2020 | Bank accounts | Managing an accountProblem using a debit or ATM card | FL | Explained | Yes |
| Feb 17, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | - | Money back | Yes |
| Feb 15, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | GA | Explained | Yes |
| Feb 14, 2020 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | CA | Explained | Yes |
| Feb 14, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | NC | Explained | Yes |
| Feb 13, 2020 | Bank accounts | Managing an accountProblem making or receiving payments | NC | Explained | Yes |
| Feb 12, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | VA | Explained | Yes |
| Feb 12, 2020 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | TN | Explained | Yes |
| Feb 12, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | VA | Explained | Yes |
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