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Case file

Credit reporting

Complaint 3485724 BBVA

Explained
Company
BBVA
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Detail
Problem canceling credit monitoring or identify theft protection service
From
New Jersey 07666
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 5, 2020Complaint received
  2. Jan 5, 2020Sent to BBVA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BBVA complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Apr 18, 2021Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingINExplainedYes
Mar 25, 2021Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingALExplainedYes
Jun 2, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Apr 30, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Apr 20, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Apr 17, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Feb 18, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Feb 18, 2019Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesALMoney backYes
Dec 10, 2018Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCOFixedYes
Sep 16, 2018Auto loans & leasesCredit monitoring or identity theft protection servicesBilling dispute for servicesALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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