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Case file

Credit reporting

Complaint 4308245 BBVA

Explained
Company
BBVA
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Detail
Problem with product or service terms changing
From
Indiana 46218
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 18, 2021Complaint received
  2. Apr 18, 2021Sent to BBVA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BBVA complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Mar 25, 2021Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingALExplainedYes
Jun 2, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Apr 30, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Apr 20, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Apr 17, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Feb 18, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Jan 5, 2020Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNJExplainedYes
Feb 18, 2019Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesALMoney backYes
Dec 10, 2018Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCOFixedYes
Sep 16, 2018Auto loans & leasesCredit monitoring or identity theft protection servicesBilling dispute for servicesALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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