Case file
Money transfers & apps
Complaint 3492451 Citibank
Fixed- Product
- Money transfer, virtual currency, or money service · Mobile or digital wallet
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 10, 2020Complaint received
- Jan 10, 2020Sent to Citibank
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Citibank complaints about managing, opening, or closing your mobile wallet account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 11, 2026 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | NY | Explained | Yes |
| Aug 3, 2026 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | FL | Explained | Yes |
| Sep 28, 2025 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | CA | Explained | Yes |
| Jul 23, 2024 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | TX | Money back | Yes |
| Dec 16, 2021 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | TX | Money back | Yes |
| Nov 26, 2021 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | CA | Explained | Yes |
| Jun 2, 2021 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | NC | Explained | Yes |
| May 3, 2021 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | OH | Explained | Yes |
| Apr 23, 2021 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | NJ | Explained | Yes |
| Oct 2, 2019 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | IL | Explained | Yes |
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