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Money transfers & apps

Complaint 5017024 Citibank

Money back
Company
Citibank
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Texas 75216
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 16, 2021Complaint received
  2. Dec 16, 2021Sent to Citibank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about managing, opening, or closing your mobile wallet account

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNYExplainedYes
Aug 3, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountFLExplainedYes
Sep 28, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountCAExplainedYes
Jul 23, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountTXMoney backYes
Nov 26, 2021Money transfers & appsManaging, opening, or closing your mobile wallet accountCAExplainedYes
Jun 2, 2021Money transfers & appsManaging, opening, or closing your mobile wallet accountNCExplainedYes
May 3, 2021Money transfers & appsManaging, opening, or closing your mobile wallet accountOHExplainedYes
Apr 23, 2021Money transfers & appsManaging, opening, or closing your mobile wallet accountNJExplainedYes
Jan 10, 2020Money transfers & appsManaging, opening, or closing your mobile wallet accountGAFixedYes
Oct 2, 2019Money transfers & appsManaging, opening, or closing your mobile wallet accountILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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