Case file
Credit cards
Complaint 3526294 BBVA
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Can't use card to make purchases
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 7, 2020Complaint received
- Feb 12, 2020Sent to BBVA (5 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BBVA complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 23, 2021 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | CT | Fixed | Yes |
| Apr 29, 2021 | Credit cards | Trouble using your cardCan't use card to make purchases | TX | Money back | Yes |
| Feb 17, 2021 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | NV | Fixed | Yes |
| Feb 17, 2021 | Credit cards | Trouble using your cardCan't use card to make purchases | AZ | Explained | Yes |
| Jan 14, 2021 | Credit cards | Trouble using your cardCan't use card to make purchases | AZ | Fixed | Yes |
| Sep 16, 2020 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | MA | Explained | Yes |
| Sep 10, 2020 | Credit cards | Trouble using your cardCan't use card to make purchases | AL | Fixed | Yes |
| Jul 19, 2020 | Credit cards | Trouble using your cardCan't use card to make purchases | MI | Explained | Yes |
| Jul 18, 2020 | Credit cards | Trouble using your cardCan't use card to make purchases | CO | Explained | Yes |
| Feb 3, 2020 | Credit cards | Trouble using your cardCan't use card to make purchases | CA | Explained | Yes |
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