Case file
Credit cards
Complaint 3840200 BBVA
Fixed- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Can't use card to make purchases
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Sep 10, 2020Complaint received
- Sep 10, 2020Sent to BBVA
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More BBVA complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 23, 2021 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | CT | Fixed | Yes |
| Apr 29, 2021 | Credit cards | Trouble using your cardCan't use card to make purchases | TX | Money back | Yes |
| Feb 17, 2021 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | NV | Fixed | Yes |
| Feb 17, 2021 | Credit cards | Trouble using your cardCan't use card to make purchases | AZ | Explained | Yes |
| Jan 14, 2021 | Credit cards | Trouble using your cardCan't use card to make purchases | AZ | Fixed | Yes |
| Sep 16, 2020 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | MA | Explained | Yes |
| Jul 19, 2020 | Credit cards | Trouble using your cardCan't use card to make purchases | MI | Explained | Yes |
| Jul 18, 2020 | Credit cards | Trouble using your cardCan't use card to make purchases | CO | Explained | Yes |
| Feb 7, 2020 | Credit cards | Trouble using your cardCan't use card to make purchases | NY | Explained | Yes |
| Feb 3, 2020 | Credit cards | Trouble using your cardCan't use card to make purchases | CA | Explained | Yes |
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