Complaint 3602614 Customers Bancorp

Explained

Company: Customers Bancorp
Product: Checking or savings account · Checking account
Issue: Problem with a lender or other company charging your account
Detail: Transaction was not authorized
From: Louisiana 70726
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 10, 2020Complaint received
Apr 14, 2020Sent to Customers Bancorp (4 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Customers Bancorp complaints about problem with a lender or other company charging your account

Received	About	Issue	State	Answer	On time
Sep 17, 2026	Bank accounts	Problem with a lender or other company charging your accountCan't stop withdrawals from your account	LA	Explained	Yes
Jun 5, 2020	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	MI	Explained	Yes
May 22, 2020	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	FL	Explained	Yes
Apr 10, 2020	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 6 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works