Complaint 3669014 Customers Bancorp

Explained

Company: Customers Bancorp
Product: Checking or savings account · Checking account
Issue: Problem with a lender or other company charging your account
Detail: Money was taken from your account on the wrong day or for the wrong amount
From: Florida 33145
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

May 22, 2020Complaint received
May 26, 2020Sent to Customers Bancorp (4 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Customers Bancorp complaints about problem with a lender or other company charging your account

Received	About	Issue	State	Answer	On time
Sep 17, 2026	Bank accounts	Problem with a lender or other company charging your accountCan't stop withdrawals from your account	LA	Explained	Yes
Jun 5, 2020	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	MI	Explained	Yes
Apr 10, 2020	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	LA	Explained	Yes
Apr 10, 2020	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works