Complaint 3658589 Sallie Mae

Explained

Company: Sallie Mae
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Other features, terms, or problems
Detail: Other problem
From: Tennessee 37363
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

May 19, 2020Complaint received
May 28, 2020Sent to Sallie Mae (9 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sallie Mae complaints about other features, terms, or problems

Received	About	Issue	State	Answer	On time
Nov 4, 2025	Credit cards	Other features, terms, or problemsProblem with balance transfer	TN	Explained	Yes
Oct 6, 2025	Credit cards	Other features, terms, or problemsProblem with balance transfer	TN	Explained	Yes
Nov 29, 2023	Credit cards	Other features, terms, or problemsPrivacy issues	TX	Explained	Yes
Jan 14, 2022	Credit cards	Other features, terms, or problemsProblem with rewards from credit card	CA	Explained	Yes
Oct 22, 2021	Credit cards	Other features, terms, or problemsProblem with rewards from credit card	VA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works