Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 3730732 Townebank

Money back
Company
Townebank
Product
Mortgage · Conventional home mortgage
From
Virginia 23455
Filed by
Web · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 6, 2020Complaint received
  2. Jul 6, 2020Sent to Townebank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

Same problem with Townebank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Townebank's record

More Townebank complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jul 31, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Dec 1, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Jan 8, 2022MortgagesTrouble during payment processVAExplainedYes
Jul 9, 2020MortgagesTrouble during payment processDCFixedYes
Jun 5, 2020MortgagesTrouble during payment processMDMoney backYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience